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# My payout failed — what to do next

If a payout comes back marked as failed, your funds are safe and nothing is lost. A failed payout simply returns to your Talentir balance, ready to be claimed again. Follow the steps below to re-send it successfully.
## Steps
1. Open your dashboard and go to your **payout details** in your profile.
2. Confirm the details for your chosen method are correct and up to date (IBAN, PayPal email, or wallet address).
3. Return to your balance and **claim again**, selecting your preferred method — bank transfer, PayPal, or USDC/EURC.
4. If you'd like to switch to a different method, update the new details in your profile first, then message us on the Chat so we can re-send it.

**Note:** A payout cannot be redirected while it is still in progress. It must complete or return to your balance first, so if a payment is mid-flight, wait for it to settle before re-claiming.
## Why payouts fail
* **PayPal:** the account wasn't fully verified, the email doesn't match an active PayPal account, or PayPal rejected the transfer.
* **Bank transfer:** an IBAN typo, or a name mismatch between the account holder and the name on your Talentir profile (often a missing middle name).
* **Crypto (USDC/EURC):** an incorrect wallet address.